From: Complaints
Sent: Wednesday, October 14, 2015 1:42 PM
Cc: Complaints
Subject: RE: TO ETHAN - 14/10/15 Seidner: 2015/3329
[DLM=For-Official-Use-Only]
Dear
Geoff,
Please
find attached correspondence in relation to your
complaint.
Kind
Regards
Ethan
Feedback
Coordination Team
Ph:
1800 634 035
Fax:
(02) 6133 8442
Post:
Feedback, PO Box 7576, Canberra Business Centre, ACT 2610
From:
g87@optusnet.com.au [mailto:g87@optusnet.com.au]
Sent: Wednesday, 14 October 2015 10:57 AM
To: Complaints
Subject: TO ETHAN - 14/10/15...Hi Ethan.. Seidner: 2015/3329 [DLM=For-Official-Use-Only]
Sent: Wednesday, 14 October 2015 10:57 AM
To: Complaints
Subject: TO ETHAN - 14/10/15...Hi Ethan.. Seidner: 2015/3329 [DLM=For-Official-Use-Only]
Dear
Ethan
Thanks for your work
and
the effort your Department has put into doing things properly. Very much
appreciated.
I am pleased to give
my consent for your people to go ahead and to investigate matters as per below
in your email to me of today’s date.
This formal commentary
from me is in accordance with previous email from you – wherein you wrote as
below inviting me to ‘’provide my input’’
This I have done to
the best of my ability with consideration to a degree of understanding that I
have gleaned of the workings of Family Law.
My earlier concerns
were that Catholic Care would be able to respond to SOME of the points by
claiming that they did no wrong [!] in [at least!] some of what they did and
plainly allowed
Dr Howard Zeimer to
do.
From my recollection
is that Catholic Care theoretically could claim – as they did in one of their
emails... http://wilfullyblind.blogspot.com.au/2015/07/cc12-my-reply-to-nick-dated-july-23.html
that it is not their
role to check the validity of the respective claims. SO TO
SPEAK.
See this tangent
immediately below:
‘’It
is also completely inappropriate for Family Dispute Resolution Practitioners to
corroborate, substantiate or validate one party’s version of events.
As
such we cannot respond to your emails about the specific details of your
situation. ‘’
It is obvious that
this is plainly a thoroughly – discreditable idea. If it was correct – and with
due consideration to the multiple resources in Family Law that plainly
contradict it –
the entire MEDIATION /
FDR process becomes a mockery.
Which is precisely
what CATHOLIC CARE AND DR HOWARD ZEIMER COORDINATED!
I have indeed
decimated every chimeric excuses from CATHOLIC CARE.
INCLUDING THE ABOVE
HYPOTHETICAL ONE THAT COULD BE RAISED BY THEM AGAIN.
Indeed there were
other matters of minor concern which do not seem to be important. All surely
covered by thorough documentation should they DARE to raise
same.
Manifestly the
indictments if only this final version - are devastating: they have indeed
committed acts that are unfathomable. Illegal.
outrageous.
I also note your and
your department’s generosity of the inevitable duplications in these
correspondences.
Once again – thank you
all.
No doubt you will be
able to email me and post as well the final papers as earlier
discussed.
Regards
Geoff
Seidner
‘’Dear
Geoff,
As discussed, please
see below the first draft of the key concerns that will be submitted to the area
within the Department of Social Services that will assess if your complaint can
be looked into.
As discussed with
you on the phone, this is only a draft and I actively seek your input into the
points below, please feel free to edit the words below also.
The key concerns
listed below are focused on the areas where you feel you have had a negative
experience with Catholic Care and I encourage you to add in any extra points
that I may have
missed due to the
complex nature of this enquiry. Please be advised that all documents (emails,
blogs etc) previously submitted by you will accompany your key concerns to the
relevant
area within the
Department of Social Services.’’
##############################################################################################
#################################################################################################
#################################################################################################
From: Complaints
Sent:
Wednesday, October 14, 2015 8:27 AM
Cc: Complaints
Subject: RE:
Hi Ethan.. Seidner: 2015/3329
[DLM=For-Official-Use-Only]
Dear
Geoff,
I have
been liaising with the team looking into your concerns and they have provided a
response to your amended key concerns. Please see their response
below:
______________________________________________________________________________________________________________________________________
Thank
you for your email of 30 September 2015 regarding the changes you are seeking to
the key concerns that this Department have highlighted in the Complaints
Recording Template.
The
Department’s role in this matter is to look into your concerns to determine if
the terms and conditions of the grant agreement between the Department of Social
Services and CatholicCare Victoria Tasmania through CatholicCare Melbourne has
been met. The Department will consider how CatholicCare Victoria Tasmania
responds to, and provides supporting evidence, regarding how it has acted in
relation to the Family Dispute Resolution Service they provided to
you.
The
Department has noted your requested changes and we will accept the requested
change to point 3 and change the word “mural” to “mosaic”. However, the
additional wording you have requested does not alter the Department’s capacity
to assess the nine key issues in a timely manner and make a determination as to
whether the organisation has met their grant agreement requirements.
Additionally as the Department is only able to investigate factual information
which relate to the nine key concerns, we are unable to review information which
could be perceived as opinion and/or subjective.
Please
also note that the Department is only able to look into claims made against the
grant recipient in this case CatholicCare Victoria Tasmania and is not able to
contact any third party in this matter.
I am
therefore seeking your agreement for the Department to proceed with the
following nine issues which we have previously communicated with you.
1.
That
Catholic Care failed in their primary duty of providing a balanced mediation
between you and Mr Zeimer.
2.
That
mediator Jenkins accepted claims by Mr Zeimer that you and your wife were
causing alleged distress to your grandchildren when they were participating in
scheduled visits to you. And, that mediator Jenkins didn’t consider whether or
not Mr Zeimer and his wife were actually causing unnecessary duress to the
children.
3.
That
mediator Jenkins failed to investigate whether or not alleged stress being
experienced by the grandchildren was being caused by a mosaic, being constructed
at their school, in honour of their deceased mother.
4.
That
mediator Jenkins allowed mediation to proceed without acknowledgement of
affidavits from Mr Zeimer, as well as relevant court documents (including
explanations of the grandchildren’s medical ailments).
5.
That
mediator Jenkins allowed mediation to proceed without allowing you the
opportunity to point out Mr Zeimer’s claims against you, claims made years prior
which were proven to be fraudulent by the family court.
6.
That
mediator Jenkins did not consult with you and used her own initiative to ensure
that you and your wife would not meet face to face with Mr Zeimer during
mediation sessions.
7.
That
based on a meeting with mediator Jenkins, Mr Zeimer stopped the grandchildren’s
visits to you and your wife, despite court orders permitting scheduled visits.
These court orders were provided to Jenkins and they were
ignored.
8.
That
Catholic Care leaked your private documents with Catholic Care to Mr
Zeimer.
9.
That
Catholic Care and Gadens solicitors, wrote to the grandchildren’s school,
banning you and your wife from visiting their school by misrepresenting Court
Documents.
Kind
Regards
Ethan
Feedback
Coordination Team
Ph:
1800 634 035
Fax:
(02) 6133 8442
Email:
complaints@dss.gov.au
Post:
Feedback, PO Box 7576, Canberra Business Centre, ACT 2610
From: g87@optusnet.com.au [mailto:g87@optusnet.com.au]
Sent: Monday, 12 October 2015 1:43 PM
To: Complaints
Subject: Hi Ethan..
Sent: Monday, 12 October 2015 1:43 PM
To: Complaints
Subject: Hi Ethan..
DSS
Hi
Ethan
Hope to hear from you
soon re our complaints against the Catholic Care and Dr Howard
Zeimer.
Regards
Geoff
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